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The Center for the Development of Security Excellence upgraded the Security Training, Education, and Professionalization Portal (STEPP) on October 1, 2018. Please check your junk or spam folder for STEPP notifications and emails before contacting the USALearning Help Desk. We are working to respond to all help desk requests as fast as possible. If you need your password reset, select "Forgotten your username or password?" to the left. This function expires after a limited time, so you may need to resubmit your request. If you do not know your username or email address associated with your account, please call the USALearning Help Desk at 202-753-0845 or 833-200-0035 to verify your identity. The Help Desk is open weekdays 8:30AM to 6:00PM Eastern Time. Thank you for your patience.